Showing posts with label Corporate citizens. Show all posts
Showing posts with label Corporate citizens. Show all posts

Wednesday, August 18, 2010

We All Love Gifts Regardless of the Size or Shape of the Box

These days, you don’t have to look too far to see companies you love giving back to the community in their own ways. Hair salon chains are no exception.

Have you heard of something called Hair Cuttery? Chances are you have, given that they have over 800 locations all over the United States. My own neighborhood has seven Hair Cuttery
locations within a 10 mile radius.

So, what makes Hair Cuttery so great? Just a few days ago, the company ended its 11th annual ‘Share a Haircut’ program. Take a look at what they had to say about it:

“We know a new haircut on the first day of school can help a child feel more confident and can make a big difference to start the next academic year,” said Dennis Ratner, founder and CEO of Hair Cuttery. “In these troubled economic times, we all need to do whatever we can to help those in need.”

From August 1-15, for every youngster (up to 18) who comes into any Hair Cuttery and gets a haircut, the company will donate a free haircut to a needy child in that community. Since beginning the Share a Haircut program, Hair Cuttery has donated over 500,000 free haircuts nation-wide! This year we're shooting for 60,000-that's a lot of haircuts!


Clearly, the program works. Otherwise, it wouldn’t continue to see the light of day. It’s simple to understand and even simpler to execute. And, did you notice that there’s no mention of cash anywhere? Hair Cuttery has successfully found a way to leverage its assets – the 800+ salon locations and accompanying hair stylists – to make an impact on a grassroots level in the lives of children with limited resources by offering them free haircuts every summer just before the school year begins.

So, they’re not saving lives or giving away millions of dollars to charity. Does that make the program any less successful? Nope. Brilliant, ain’t it?

And, the best part? You can do it, too.

Some key lessons we all can take away from the Hair Cuttery and its ‘Share a Haircut’ program include:

1. Developing a promotion anchored in charity can have all kinds of positive ripple effects like increased consumer brand loyalty, increased employee job satisfaction, and great marketing and PR results. The key is to strategize with your team on what kind of promotion makes most sense for your brand. Think about what kind of cause you wish to support and what level of results you hope to achieve. Those critical decisions will help you determine the call-to-action of your campaign, when and for what duration of time you should execute it, how you want to market it, and who will need to get involved to help make it happen.

2. Giving comes in multiple forms. Making an impact in your community doesn’t need to require boatloads of cash or even commitment to a single charity. Other ways to give back include donation of products and/or services and, of course, staff time. Figure out which of those forms of giving makes most sense for you and develop your campaign around that.

3. A small gift can go a long way. Lots of companies, especially smaller ones, have gotten the impression that you need tremendous resources to pull off a charitable campaign worth its salt. That’s not true. In a nutshell, the Hair Cuttery gives free hair cuts to kids for two weeks a year. The impact of the program is so large because it has 800+ salons to carry out the campaign. That ends up being a LOT of free haircuts! So, think about what kind of impact you’re looking to make: A huge one in a few people’s lives or a small one in a huge number of people’s lives? There’s really no right or wrong answer here. It all depends on what you can and want to do. Either way, a gift is a gift and someone’s going to appreciate it!

What else can we take away from this program? Share your thoughts by leaving a comment below.

For more information about Hair Cuttery’s Share a Haircut program, visit: http://www.haircuttery.com/home/about-us/causes.dot

Wednesday, August 11, 2010

Do You 'Shop for a Cause'?

Beauty brands are becoming more increasingly aware that in order to stay competitive in the American market, they need to support charity in one way or another.

Why? Good question. More and more consumer market research is coming out each year with the same overall message: Americans want to support companies that pay equal attention to both society and business needs.

Take a look at some of the latest numbers (according to Edelman’s 2009 goodpurpose study):
  • 71% of consumers think brands/companies spend too much on advertising/marketing and should put more money into good causes.
  • 67% think its no longer enough for corporations to simply give away money to a good cause; they need to integrate good causes into their day-to-day business.
  • 64% would recommend a brand that supports a good cause.
  • 63% want brands to make it easier for them to make a positive difference in the world.
  • 58% are looking for brands to do more than just provide them a product or service.

Based on these numbers, it seems pretty evident that we now live in a world where the pendulum swings in favor of companies that put more weight on being socially conscious and responsible corporate citizens than their competitors.

Think about yourself for a moment. Do the numbers above reflect your own personal values as a consumer? Are you more likely to support a brand that is visibly aligned with a cause over its competitor, price and quality of both products being equal?

Here's how some of our favorite beauty brands are responding to this cultural phenomenon:

M.A.C. launched the M.A.C. AIDS Fund to provide grants to programs that serve people affected by HIV and AIDS. 100% of net proceeds from M.A.C.’s ‘VIVA GLAM’ lipsticks benefit the fund.

Sephora launched ‘The Sephora Project’ to educate and empower women who help make the world a more beautiful place. A percent of proceeds from select products benefit Sephora’s preferred charities.

philosophy has a dedicated ‘shop for a cause’ category of products. 100% of net proceeds from these products benefit the charities listed directly on the product packaging.

Of course, some brands do a better job than others at communicating why they choose to support certain causes or charities. There will always be those that give away much more money to charity each year than others. Some will have consistent campaigns over the years while others will switch it up as they see fit. But, at the end of the day, they are all giving back because they know its what their consumers want to see. It's becoming increasingly rare to find a beauty brand these days that does not support charity in one form or another. For those brands still out there that managed to miss the memo - it's time to wake up! (And, consider giving Glamour Gone Good a ring.)

To learn about other beauty brands doing great stuff to give back, check out some of our previous blog posts. And, feel free to share examples of other favorites of yours by leaving a comment.